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Key Takeaways from the State of Benelux SaaS Pricing Report 2024

by
in
Aleksandra Romańczyk
Head of Marketing, Valueships
pricing
analysis
growth

The SaaS market in the Benelux region is thriving, with companies adopting innovative pricing strategies to stand out. Belgium, the Netherlands, and Luxembourg are leading the way in transparency, creativity, and customer-focused approaches to pricing.  

Our State of Benelux SaaS Pricing report, in collaboration with We Love SaaS analyzes over 700 companies, uncovering key trends and actionable strategies that can help you refine your pricing model and boost your competitive edge.  

Curious about what’s working? Let’s explore the insights driving success in one of Europe’s most dynamic SaaS markets.  

Why SaaS Pricing in the Benelux Matters

Over the last decade, the Benelux SaaS market has evolved from rapid growth to a phase of maturity, where companies focus on monetization and retention rather than pure expansion. This shift requires smarter pricing strategies, creative packaging, and advanced value metrics to capture customer attention in an increasingly competitive landscape.  

Whether you’re targeting SMBs, enterprises, or individual users, understanding how Benelux SaaS companies are innovating can provide a roadmap for your own success.  

TL;DR: Key Findings at a Glance

  • Only 54% of SaaS companies include pricing pages, with transparent pricing building trust and driving faster customer decisions.
  • Less than 30% highlight a "Most Popular" plan, a simple strategy proven to boost conversions by guiding users to optimal choices.
  • The Good-Better-Best (GBB) model dominates, used by 69.5% of companies to simplify decision-making and maximize revenue.
  • Adding more pricing tiers unlocks revenue potential, with top-tier plans reaching an average of €640 for companies with 4+ tiers.
  • Freemium adoption reaches 19.6%, driving user acquisition but requiring a clear upgrade path to avoid revenue delays.
  • AI-powered products command higher prices, with premium features increasing perceived value and willingness to pay by 30-40%.
  • Balancing style and substance in pricing strategies ensures both engaging presentation and fair value delivery for customers.
  • Transparency in pricing remains critical, with clear and accessible plans driving trust, engagement, and long-term growth.
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7 Key Takeaways

#1 Price to Pay for No Pricing Page

Only 54% of Benelux SaaS companies feature a pricing page on their websites. This represents a missed opportunity for nearly half of companies, as clear pricing is a key factor for modern buyers who expect transparency during their research phase.
The Breakdown:

 - 75% of companies with pricing pages use transparent pricing, clearly displaying costs.  

 - 13% rely on intransparent pricing, providing vague plans but withholding specific figures.  

 - 12% create false promise pricing tabs, where users are directed to sales calls instead of real price information.     

Why it matters:

Transparent pricing builds trust and speeds up decision-making, especially for SMBs and mid-market customers who don’t have time for drawn-out negotiations. A lack of clear pricing can frustrate potential clients, delay conversions, or even drive them to competitors.  

Takeaway: A well-structured pricing page is essential for improving customer experience and shortening the sales cycle.  
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#2 The Missed Opportunity of "Most Popular" Plans

Only 28.2% of Benelux SaaS companies highlight a "Most Popular" plan on their pricing pages. This simple tactic leverages the **framing effect**, guiding users toward an optimal choice and reducing decision fatigue.

Regional Comparisons:

 - Poland: 69% of SaaS companies use this tactic.  

 - Nordics and France: 30% adoption, similar to Benelux.  

The Power of Framing:

 By showcasing a "Most Popular" plan, companies can nudge customers toward mid-tier options, where margins are typically highest. This reduces the overwhelm of choice and helps buyers feel confident about their decision.  

Actionable Insight: Highlight your most balanced plan with a
"Most Popular" tag to boost conversions and create a stronger user experience.  

#3 The Power of the Good-Better-Best Model

The Good-Better-Best (GBB) pricing structure remains the most common in the region, with 69.5% of Benelux SaaS companies using this approach.  

Why It Works:

 - The Good tier serves as an entry point for smaller customers or those with limited needs.  

 - The Better tier appeals to the majority, offering the best balance of features and price.  

 - The Best tier targets power users or enterprise customers willing to pay for premium functionality.  

Emerging Trends:

 - Persona-based pricing: Tailoring tiers to specific buyer profiles.  

 - Modular pricing: Offering à la carte features for enterprise customers.    

Takeaway: GBB simplifies decision-making and maximizes revenue, but companies should explore creative packaging to stay ahead of evolving buyer preferences.  

#4 Adding Pricing Tiers to Maximize Revenue

The report reveals how companies with more pricing tiers can capture a broader range of customer needs and willingness to pay:  

Data Highlights:

 - Lowest-Tier Plans: Prices decrease as tiers increase, from €107 (1 paid plan) to €39 (4+ paid plans).  

 - Top-Tier Plans: Prices rise dramatically, reaching an average of €640 for companies with 4+ tiers.  

Why This Works:

 Additional tiers help address diverse customer segments, from budget-conscious SMBs to high-value enterprise clients. However, companies must ensure that each tier provides clear, incremental value to justify its cost.  

Pro Tip: Avoid overcomplicating your pricing structure; focus on delivering value that matches the price at every level.  

#5 Freemium Adoption: A Growing Trend 

Freemium models are gaining popularity in the Benelux region, with 19.6% of companies offering free plans.  

Regional Context:

 - Poland leads freemium adoption at 31%.  

 - France (22%) and the Nordics (25%) are on par with Benelux.  

Challenges:

 - High user acquisition is offset by delayed revenue.  

 - Freemium users may never convert if the upgrade path isn’t compelling.  

Recommendation: Use freemium models strategically, with clear upgrade opportunities to paid tiers that offer substantial added value.

#6 AI Features Command a Pricing Premium

AI-driven products are transforming pricing power across the Benelux SaaS market.  

Key Pricing Data:

 - Basic AI plans average €127 (39.8% above market average).  

 - Mid-tier AI plans average €242 (28.9% premium).  

 - Top-tier AI plans average €350 (30.6% premium).  

Why It Works:

 AI enhances perceived value, allowing companies to charge higher prices while positioning their products as innovative and future-ready.  

Takeaway: Clearly promote your AI features to maximize customer willingness to pay and establish a competitive edge.

#7 Master of Pricing: Style vs. Substance

In mastering SaaS pricing, two critical elements come into play: style and substance.

  • Style focuses on how pricing is presented to the customer. It includes visual design, the use of elements like "Most Popular" labels, add-ons, and intuitive layouts. The goal is to make pricing engaging and easy to understand, encouraging customers to feel confident in their choice.
  • Substance, on the other hand, is about what the pricing delivers—transparency, fairness, and the value customers perceive they’re receiving for the cost. It’s rooted in tangible metrics like cost per unit, plan features, and the competitive positioning of the offering.

The most successful SaaS companies excel by balancing these two dimensions, ensuring their pricing strategies are both appealing and value-driven. A style-heavy approach might attract attention but lacks trust if the value isn’t clear. Conversely, focusing solely on substance might miss opportunities to engage and convert potential buyers effectively. Finding this balance is the cornerstone of pricing excellence.


What ELSE can you expect from the report? 

Ready to take your pricing strategy to the next level? The insights from this report can help you refine your approach, increase conversions, and unlock sustainable growth. Dive deeper into the strategies shaping the Benelux SaaS market — download the full report now and start implementing proven tactics today! potential growth areas

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Aleksandra Romańczyk
Head of Marketing, Valueships

B2B marketing professional with over 6 years of experience in growth-driven strategies. Currently at Valueships, focusing on marketing strategies and insights. Passionate about creating international pricing reports and collaborating with SaaS communities across Europe. Skilled in developing brand communication, crafting content, and managing marketing projects.

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Aleksandra Romańczyk
Head of Marketing, Valueships

B2B marketing professional with over 6 years of experience in growth-driven strategies. Currently at Valueships, focusing on marketing strategies and insights. Passionate about creating international pricing reports and collaborating with SaaS communities across Europe. Skilled in developing brand communication, crafting content, and managing marketing projects.